Delivery Information

You can order via the website using the secure Paypal service using Debit card or Credit card.

Allow 2 days before dispatch of order. If there is any delay we will notify you and you may either cancel your order or agree a further delivery time.

Delivery to the UK costs £5.50 and is by Royal Mail Special Delivery which is guaranteed to arrive by next working day providing orders are taken by 13:00 and requires a signature.

Returns

If you are unhappy with your tie for any reason you may send it back for an exchange or refund.

Goods must be returned unworn, in original packaging within 30 days of purchase.

Unfortunately we cannot refund or exchange ties that have been used or damaged by the customer. Please wrap parcel securely as we cannot accept a parcel that has been damaged in transit. We are not responsible for the return postage and advise you retain proof of posting from your shipper.

On a slip of paper please write your name, address, contact details, the reason for your return and whether you want an exchange or refund and enclose it with your parcel and we will do the rest. Please allow 7 - 10 days to process your return and for your money (price of tie) to be refunded to your account.

Please send the goods to Tina Loder Ties, Ingleside, High Street, Cley-next-the-Sea, Holt, Norfolk, NR25 7RG.